Returns & Exchanges
If you are not satisfied or there are any problems with your purchase, please contact us directly and we will do our best to resolve the issue!
In general, EarthSeaWarrior has sole discretion for returns, credit, replacement, exchange, repair or remedy of deficiencies.
Purchaser is responsible for all shipping costs on returns for any reason (unless we agree otherwise).
Products are to be shipped in original shipping container or equivalent packaging and returned to ESW in the same condition as sold. If a product is not returned in the same condition as originally shipped, the Purchaser may be charged a restocking fee of 15%.
Custom orders are also subject to restocking fee of up to 30%.
EarthSeaWarrior shall not be responsible for any defect in the Products due to physical damage, as a result of improper handling during or after shipment, misuse, neglect, static discharge, or improper installation or operation, repair, alteration, accident or for any other cause not attributable to workmanship on the part of EarthSeaWarrior.